Adam Ramsey, OD, focused on managing patient expectations and addressing unmet outcomes during a featured symposium on key advances in cataract surgery at EyeCon 2023. He also previewed his upcoming lecture on utilizing virtual assistants to revolutionize the patient experience in eye care.
Adam Ramsey, OD, focused on managing patient expectations and addressing unmet outcomes during a featured symposium on key advances in cataract surgery at EyeCon 2023. He also previewed his upcoming lecture on utilizing virtual assistants to revolutionize the patient experience in eye care.
Editor's note - This transcript has been edited for clarity.
Adam Ramsey, OD: Hello, my name is Dr. Adam Ramsey. I own Socialite Vision in Palm Beach Gardens, Florida, a full-scope optometric practice.
And today we did a great lecture about key innovations in cataract surgery. I really tried to contribute the patient outcomes and how to set realistic expectations for the patients, and what to do when those expectations are not met.
I really tried to focus on ways in which we can set expectations appropriately and how we can help the patient when they're not met, and what things we can do to make sure that the patient is comfortable with the surgical outcomes.
I'm excited for my other lecture about innovations in practice. I'm going to be discussing virtual assistants and how you can use that in your practice and be the next revolution in eye care to really get the patient experience to the next level.
So stay tuned. Come join. Watch. Tell a friend.
Thanks.