SynergEyes launches Concierge Service

January 28, 2014

SynergEyes, Inc. has launched a new service to help ensure eyecare professionals success with Duette (MaxVU RGP, Flex20 silicone hydrogel) hybrid contact lenses.

Carlsbad, CA-SynergEyes, Inc. has launched a new service to help ensure eyecare professionals success with Duette (MaxVU RGP, Flex20 silicone hydrogel) hybrid contact lenses.

SynergEyes’ Concierge Service uses online technology to not only train doctors and their staff in identifying and fitting candidates for Duette lenses, but to also virtually attend patient dispensing. The program is available to all practices placing their first Duette order, and there is no charge to use the service.

In addition to 3 Skype or FaceTime training sessions, SynergEyes’ Concierge Service includes assistance in the initial lens orders, plus support before and after the first few patient visits. A telephone hotline is also part of the service.

“Our goal is to start new accounts with all the information and assistance they need to fit the broad spectrum of patients that should be wearing Duette lenses and in so doing help practices grow,” says Dr. James K. Kirchner, President and CEO.