Katie Gilbert Spear, OD, MPH

Katie Gilbert-Spear, OD, JD, MPH, gives an overview on the importance of referring keratoconus patients to receive FDA-approved corneal cross-linking.

Online sales aren’t going away. ODs and their staffs are able to match price and convenience, but they excel at outstanding customer service. One OD outlines how she adopted an innovative service process in her practices to improve relationships with patients.