Diana Canto-Sims, OD, introduces the second guest of Season 2, Raphael Rostenne, who will be discussing AI-assisted front desk management.
|Articles|April 30, 2020
Video: How doctors should handle crisis communication during COVID-19
Author(s)Mike McDougall
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Mike McDougall, president of McDougall Communications in Rochester, NY, offers tips for medical professionals who likely have little experience with connecting with patients during trying times.
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For Maria Sampalis, OD, implementing AI isn't an excuse for practice owners to replace their staff with new technology; it should instead lift the burden of certain tasks to make for more patient visits.
IDOC's 2025 benchmarks from 175-plus independent OD practices put median practice net at 31% of revenue as variable costs fell for the first time since tracking began.
Maria Sampalis, OD, discusses her implementation of the EHR software Barti in her practice.
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