According to Raphael Rostenne, CTO of EyeCarePro, "anything that takes time" has the potential to frustrate patients, especially before they're in a practitioner's chair.
Feature|Videos|May 2, 2025
The contact lens follow-up factor: The full conversation with Drs Brianna Rhue and Diana Canto-Sims
Rhue and Canto-Sims tackle the problem of many optometry practices losing significant revenue due to ineffective follow-up systems.
Advertisement
Advertisement
Diana Canto-Sims, OD, and Brianna Rhue, OD, FAAO, FSLS, dicuss the critical issue of contact lens patient follow-up in optometry practices by featuring Dr Contact Lens, a system designed to automate contact lens sales and patient retention. The key problem highlighted is that many optometry practices are losing significant revenue due to ineffective follow-up systems. Specifically, practices are potentially losing thousands of dollars because:
Related to this article
Kansas, Tennessee, and Vermont expanded optometric scope in 2026, while vision plan reform and a proposed Medicare fee schedule cut affect practice management.
This week’s top stories include pipeline updates in dry eye, retinitis pigmentosa, contact lens hygiene, and more.
Raphael Rostenne discusses what a good phone call looks like and contributes to successful patient interactions with host Diana Canto-Sims, OD.
This week's top stories include breaking FDA approvals, insights on AI-assisted front desk management, and more.
Diana Canto-Sims, OD, introduces the second guest of Season 2, Raphael Rostenne, who will be discussing AI-assisted front desk management.
For Maria Sampalis, OD, implementing AI isn't an excuse for practice owners to replace their staff with new technology; it should instead lift the burden of certain tasks to make for more patient visits.
Nicole Haessly, OD, FAAO, discusses common unsafe contact lens habits, overlooked care steps, and how lens innovations have improved safety.
Advertisement
Advertisement