How culture plays a role in patient communications

Video

Effective communication is imperative for patient adherence, it increases patient outcomes, and it reduces malpractice risks.

Dr. Janette Pepper reviews how culture can act as a barrier to effective communication and what ODs can do to overcome that barrier.

Newsletter

Want more insights like this? Subscribe to Optometry Times and get clinical pearls and practice tips delivered straight to your inbox.

Subscribe Now!
Recent Videos
Shelby Brogdon, OD, details opportunities for practices to answer the patient's concerns from the chair before they hit the internet for their contact lens needs.
Langis Michaud, OD, MSc, FAAO, FSLS, FBCLA, FEAOO, emphasized that every staff member should play a role in myopia management during his presentation at Optometry's Meeting 2025.
What to know about legislative moves that have been made through May this year.
At CIME 2025, Selina McGee, OD, FAAO, says some patients underestimate oculoplastic care. She stands in front of a sign that says Controversies in Modern Eye Care 2025.
Rhue and Canto-Sims talk the value of contact lens patients, financial insights, and key benefits of implementing a contact lens management system.
Drs Brianna Rhue and Diana Canto-Sims discuss the benefits of implementing a contact lens management system that can help improve lens sales at your practice.
Optometrists local to the Los Angeles area overview their efforts to continue providing support to patients affected by January's wildfires.
Brianna Rhue, OD, FAAO, FSLS, reviewed key takeaways from The Future of Myopia Management: Perspectives from Leading Experts talk from SECO 2025.
Alysse Henkel, vice president of Research and inSights at The Vision Council, advised that expanding budget and mid-market frame options may help improve frames sales.
Related Content
Businessmen discussing legal documents at table. Image credit: AdobeStock/M+Isolation+Photo

Canadian patient advocates file formal complaints, citing illegal fees charged at private clinics

Jordana Joy, Associate Editor
June 20th 2025
Article
You and Eye by Optometry Times with host Miriam Korik, OD

You and Eye: Myopia cannot be viewed as a specialty in today's practice setting

Miriam Korik, OD;Justin Kwan, OD, FAAO;Emily Kaiser Maharjan, Assistant Managing Editor
October 18th 2024
Podcast
US Capitol building Image credit: AdobeStock/Sheik

VBM reform efforts continue with latest bill introduction

Jordana Joy, Associate Editor
June 12th 2025
Article
You and Eye: Mastering myopia management - with Justin Kwan, OD, FAAO

You and Eye: Mastering myopia management - with Justin Kwan, OD, FAAO

Miriam Korik, OD;Justin Kwan, OD, FAAO;Emily Kaiser Maharjan, Assistant Managing Editor
October 9th 2024
Podcast
BostonSight announces FitConnect 3.0 - Image credit: ©Syda Productions—stock.adobe.com

BostonSight Announces FitConnect 3.0

May 14th 2025
Article
Doctor handing patient contact lens container Image credit: AdobeStock/LIGHTFIELDSTUDIOS

The contact lens follow-up factor

Diana Canto-Sims, OD
April 28th 2025
Article
© 2025 MJH Life Sciences

All rights reserved.